PRIVACY POLICY
 
• CONTENT AND USE OF INFORMATION
All information provided to this site shall be deemed and remain the property of
AXA Philippines, and AXA Philippines shall be free to use, for any purpose, any
idea, concepts, know-how or techniques contained in the provided information, subject
to the provisions on privacy detailed herein. Except as specifically required by
Philippine law, AXA Philippines shall not be subject to any obligations of confidentiality
regarding the provided information.
By posting any content, you are granting permission to AXA Philippines and others
to access and use it in connection with any service, the site and otherwise in connection
with our business. In connection with your posted contents, you agree that you will
not: (1) submit material that is copyrighted, protected by trade secret or otherwise
subject to third party proprietary rights, including privacy and publicity rights,
unless you are the owner of such rights or have permission from their rightful owner
to post the material; (2) publish falsehoods or misrepresentations that could damage
AXA Philippines or any third party; (3) submit URLs or contents that are unlawful,
obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially
or ethnically offensive, or encourages conduct that would be considered a criminal
offense, give rise to civil liability, violate any law, or is otherwise inappropriate;
(4) offer or provide services whose subject matter is pornographic.
Likewise, reference to political activities, political party meetings, demonstrations,
fliers or petitions, as well as the propagation of political symbols is prohibited.
Furthermore, posted contents which insult, belittle, or in other negative ways affect
other users are also prohibited. If you violate any of these restrictions, AXA Philippines
is authorized to deny or delete your posted content and/or cancel your right to
use the site and/or services, without prior notice. AXA Philippines may do so in
its sole discretion without any obligation to investigate. You will be liable to
AXA Philippines for all direct and indirect damages for any violation of the above
mentioned restrictions. You agree to indemnify AXA Philippines from all claims by
third party resulting from your violation of the above restrictions.
• PERSONAL DATA
AXA Philippines is committed to the protection of the personal information of our
customers. As you use our services and share information with us, we want to be
clear on how we are using your information and the ways in which we protect your
privacy. However, AXA Philippines shall not be subject to any obligations of confidentiality
regarding submitted information except as specifically agreed to by AXA Philippines
directly to the customer or as required by Philippine law. Please do take time to
get to know our privacy policy and if you have questions, contact us at
Customer.Service@axa.com.ph
The personal information communicated by the user to AXA Philippines thru the AXA
Philippine's sites or microsites, by way of forms or questionnaires placed on
line, is necessary for the processing of these forms and questionnaires. When you
share personal information with us, we use the information we collect to provide,
maintain, protect and improve and develop our services, and to protect AXA Philippines
and our users. The personal information we collect will be processed by the various
concerned departments of AXA Philippines and may be processed on a server located
outside the country where you live. We will ask for your consent before using information
for a purpose other than those that are set out herein.
• INFORMATION WE SHARE
We do not share personal information with entities and/or individuals outside of
AXA Philippines but, subject to the provisions of applicable Philippine laws, personal
information may be:
- Made available to any of AXA Philippines affiliated companies and/or any individual
and/or entities associated with AXA Philippines, and in this regard, you consent
to the transfer of your data outside of the Philippines;
- Supplied with your consent to persons you have authorized in writing;
- Disclosed to any government or appropriate regulatory authorities; and/or
- Shared with entities and/or individuals outside of AXA Philippines or any of its
affiliated if we have good-faith belief that processing and/or disclosure of the
information is necessary to comply with laws or regulations or for purposed of AXA
Philippines’ legitimate interest.
• ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
The user has a right of reasonable access, modification, correction and removal
of data collected on this site, under the conditions stipulated by the Philippine
data privacy laws and regulations unless we have to keep that information for legitimate
business or legal purposes.
When updating your personal information, we may ask you to verify your identity
before we can act on your request. We may reject requests that are unreasonably
repetitive, require disproportionate technical effort (for example, developing a
new system), risk the privacy of others, or would be extremely impractical. Where
we can provide information access and correction, we will do so for free, except
where it would require a disproportionate effort. We aim to maintain our services
in a manner that protects information from accidental or malicious destruction.
Because of this, after you delete information from our services, we may not immediately
delete residual copies from our active servers and may not remove information from
our backup systems.
TECHNICAL INFORMATION
 
Bear in mind that the confidentiality of correspondence is not guaranteed outside
the computer network of AXA Philippines. It is up to each user in particular to
take all appropriate steps to protect his own data and/or software against contamination
by any viruses circulating on the Internet/web.
COOKIES
 
Users of the site are informed that when they access this site, information may
be temporarily stored in memory or on their hard disk, which is known as "cookies",
in order to optimise and customise navigation on the site. It is possible for any
user to configure the preferences of his browser to refuse cookies. In this case,
certain functions of the site may not be accessible.
ABSENCE OF GUARANTEE
 
AXA Philippines endeavors to keep this site up to date. However, AXA Philippines
does NOT guarantee the accuracy, adequacy, correctness, completeness or quality
of any information or material presented on this site and expressly disclaims any
liability for errors or omissions in the information or material. AXA Philippines
does not provide any warranty of any kind, implied, expressed or statutory including
but not limited to warranties of non-infringement of third party rights, title,
merchantability, fitness for a particular purpose and freedom from computer virus.
LIMITATION OF LIABILITY
 
AXA Philippines, as well as any of its directors, officers, employees and/or representatives,
shall in no case be held responsible for any direct or indirect damage, loss, or
injury, serious or otherwise, resulting from a visit to or use of this site or linked
sites, or the use of or reliance on any information or material of the site, or
the inability to use by any party, or in connection with any failure of performance,
error, omission, interruption, defect, delay in operation or transmission, computer
virus or line or system failure, or associated with the site or visit to the site
or linked sites, including without limitation special, incidental or consequential
damages, losses or expenses.
SEVERABILITY
 
Should any provision of these Terms and Conditions be or subsequently become invalid,
illegal or unenforceable, these Terms and Conditions shall be deemed amended to
delete therefrom the provision adjudicated invalid, illegal or unenforceable and
the validity of the remaining provisions of these Terms and Conditions shall not
be affected thereby. However, to the extent possible, any provision adjudicated
invalid, illegal or unenforceable shall be replaced with a provision which most
closely provides the intended result of the deleted provision.
CHANGES
 
AXA Philippines reserves the right to add to, modify or remove any of the provisions
at any time.